In the category "Institution which has most efficiently organized the provision of public information" the “Golden Key” award was handed to Zlatograd Municipality for their detailed monthly reports on the spending of budget funds as a sustainable practice since 2012.

The Municipality is also an example in fulfilling the obligations for proactive publication of information, as well as for the lack of refusals to access information requests. In the recent years, the Municipality of Zlatograd has been in the top 10 among local government bodies in the Active Transparency Rating conducted annually by the AIP.

The honorary diploma in this category went to the Regional Health Inspectorate - Montana for this year's leading position the institution holds among the regional bodies of the executive branch according to the AIP 2020 Rating.

RHI-Montana is an example of neatness in terms of the "Access to Information” section which is mandatory for each institutional website, as well as its thorough Internal Rules and the Covid-19 section. In 2020, no refusals of APIA requests have been issued by this public body.